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Frequently asked questions
SAHP Care - FAQ Resources
Support at Home is Australia’s updated aged care program that helps older adults receive personalised care while continuing to live safely and independently at home. It replaces the old Home Care Package system and offers simpler funding and more flexible support.
Start by contacting My Aged Care to arrange an assessment. Once approved, SAHP Care can help you create a care plan, organise services, and manage your funding so you can begin receiving support quickly.
Services may include personal care, nursing, cleaning, meal preparation, transport, companionship, and specialised support. Your care plan is tailored to match your individual needs and goals.
Costs depend on your funding level and personal circumstances. With SAHP Care, we keep fees transparent and help you understand exactly how your budget is used so there are no surprises.
Yes. You have the freedom to choose the services and support workers that suit your lifestyle and preferences. We work with you to make sure your care feels comfortable and personal.
Our Knowledge Hub, FAQs, and friendly team are always here to help. If you’re unsure about anything, simply contact us and we’ll guide you step-by-step.
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