Supplier Resources

Simple billing and invoicing support to help you work confidently with SAHP Care

We value the trusted suppliers and care professionals who support our clients every day.
This page provides clear, practical guidance to help you invoice correctly, avoid delays, and get paid smoothly under the Support at Home program.

Everything you need to invoice with confidence

Working with SAHP Care should be straightforward and stress-free.

Here you’ll find easy-to-follow guides that explain:

what services can be billed
what details to include on invoices
common billing mistakes to avoid
and how to ensure faster payments

Following these guidelines helps us process your invoices quickly and ensures clients are only charged for approved services.

Resource Cards

Invoicing Guidelines

Know what to include on invoice
Learn the essential details required on invoices, including service dates, descriptions, pricing, and client information to avoid delays.

Why Invoices Get Delayed

Common reasons bills are placed on hold
Missing information, approvals, or incorrect pricing can slow things down. Learn what to check before submitting.

Resubmitting an Invoice

Fix issues before sending again
A quick checklist to help you correct common errors and provide supporting documents so your invoice can be processed without further holds.

Service Categories Explained

Choose the correct service type
Not sure which category to invoice? This guide explains the different Support at Home service types and when to use each one.

Transport Billing Guide

Bill travel the right way
Understand what transport costs can be charged, what cannot, and how to correctly invoice trips under Support at Home rules.

Supplier Support

Need help with billing or payments?
Our team is here to guide you through invoicing questions, approvals, or corrections so you can get paid faster.